This notice explains what happens to the details you send us through the contact form on triqova.com, why we ask for them, what the fonts on this site load, and the rights you have over your information under the Data Privacy Act of 2012.
Who we are
Triqova is a creative technology company based in Tarlac, Philippines. For the details described here, we are the personal information controller.
For any privacy question or request, email info@triqova.com. We reply within 24 hours.
What we collect
When you use the contact form we receive your name, your email address, your company name if you give it, the service you're interested in, your message, and your consent to be contacted.
To protect the form from abuse, the server briefly uses your IP address to limit repeated submissions. It is held in memory for a few minutes and not stored.
This website does not use advertising or analytics cookies.
Why we use it, and on what basis
We use your details only to read and answer your inquiry, and to continue the conversation you started.
We do this with your consent, which you give by ticking the box on the form. You can withdraw it at any time by emailing info@triqova.com; we will then stop contacting you and delete your inquiry.
How it is processed
When you press Send, your message is delivered by email to our inbox through Brevo, our email delivery provider, and Brevo sends you a confirmation email.
Submissions are not saved in a database. The website itself is hosted by Netlify.
Fonts from Adobe
This site's typeface, Articulat CF, is served by Adobe Fonts (Typekit). When a page loads, your browser requests the fonts from Adobe's servers (use.typekit.net), so Adobe receives your IP address and basic browser details.
Adobe also records each page view through p.typekit.net to count font usage for licensing. Adobe Fonts does not set cookies for this.
Adobe handles this information under its own privacy policy: Adobe Privacy Policy.
How long we keep it
We keep inquiry emails, both the notification in our inbox and the reply thread with you, for up to 12 months after our last exchange, then delete them.
If your inquiry becomes a project, it moves to that project's records and follows the terms of our engagement.
You can ask us to delete your inquiry sooner at any time by emailing info@triqova.com.
Who else processes it
Brevo delivers the emails and keeps its own delivery logs under its privacy policy. Netlify hosts the website and runs the form on its servers. Adobe Fonts serves the typeface. Our email provider stores our inbox.
These providers may process data outside the Philippines. We use them only for the purposes above.
Your rights
Under the Data Privacy Act you have the right to be informed, to access your personal information, to object to its processing, to have it corrected, erased or blocked, to data portability, and to claim damages.
To use any of these rights, email info@triqova.com. If you believe we have mishandled your information, you can also file a complaint with the National Privacy Commission (privacy.gov.ph).
Changes to this notice
If we change how we handle your information, we will update this page and the date at the top.